Our Team

We provide a stable, reliable and committed staff team all of whom are CRB checked prior to employment and at subsequent intervals.

Our staff team benefit from:

• a comprehensive induction procedure
• regular supervision
• annual appraisal and training

an individual training development plan, combining formal NVQ training with a regular programme of training in areas such as mental health, safeguarding, health & safety, first aid, etc.

What our service users said about us in our last satisfaction survey:

• 100% said mental health improved
• 90% said physical health improved
• 90% said they enjoyed ownership of their support plan and goals
• 95% said life and daily living skills improved
• 80% said financial budgeting skills improved
• 80% were managing their medication better
• 65% reported improved cooking skills
• 90% said they saw move on as a potential longer term goal.
• 100% said they attend house meetings on a regular basis.
• Some of the things service users said they liked the most – safety and security, peacefulness, mellowness, company of others, the facilities, freedom, space to relax, privacy, independence, staff understanding of problems and always someone to talk to.