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FAQs

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What is Supported Living at Aran Homes?Supported Living is a service that enables adults with mental ill health to live independently in the community while receiving tailored support. At Aran Homes, we promote recovery, independence, and dignity through a hands-off, empowering model.
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How is Supported Living different from residential care?Unlike residential care, our model encourages autonomy. Individuals have their own tenancy, control their own routines, and receive flexible support based on their personal needs and recovery goals.
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What type of support do you offer?Managing tenancy and bills Developing daily living skills Accessing community services Managing medication (via prompting, not administration) Support around mental well-being and recovery
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How do I refer someone to Aran Homes?We accept referrals from local authorities, mental health professionals, and family members. You can contact us directly through our referral form under 'contact us' on our website.
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Who can access Supported Living at Aran Homes?Our services are designed for adults (18+) with diagnosed mental health conditions who are ready to transition into independent living but still require structured support.
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Do residents receive 24-hour care?No. Our model is “hands-off.” We provide flexible, scheduled support rather than full-time supervision. Emergency on-call support may be available depending on the service level.
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What are the properties like?Residents live in self-contained flats or shared homes with private bedrooms. Each location is safe, well-maintained, and based in community-focused areas across London and Essex.
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Can individuals personalise their space?Yes! We encourage all residents to make their space their own to promote a sense of ownership and comfort.
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How do you support mental health recovery?Our staff work with residents to set personal goals, develop coping strategies, and build routines that support emotional well-being. We collaborate with mental health teams, GPs, and other support networks.
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What kind of staff work at Aran Homes?Our team includes trained support workers experienced in mental health, recovery-based models, safeguarding, and person-centred planning.
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Can families stay involved in support?Absolutely. We welcome family involvement (with the resident’s consent) and provide updates as part of our collaborative approach.
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Can social workers and case managers visit?Yes. Professionals are encouraged to stay actively involved and can arrange visits or reviews with our team.
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